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       CODE: 248.367-018 Buy the DOT:Download/CD-ROM
TITLE(s): CARGO AGENT (air trans.) alternate titles: air-freight agent; customer service agent
Routes inbound and outbound air freight shipments to their destinations: Takes telephone orders
from customers and arranges for pickup of freight and delivery to loading platform. Assembles cargo
according to destination. Weighs items and determines cost, using rate book. Itemizes charges,
prepares freight bills, accepts payments and issues refunds. Prepares manifest to accompany
shipments. Notifies shippers of delays in departure of shipment. Unloads inbound freight and
notifies consignees on arrival of shipments and arranges for delivery to consignees. May force
conditioned air into interior of plane for passenger comfort prior to departure, using mobile
aircraft-air-conditioning-unit.
GOE: 05.09.01 STRENGTH: M GED: R3 M3 L3 SVP: 5 DLU: 77
ONET CROSSWALK: 58011 Transportation Agents
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